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Adversarial Learning of Poisson Factorisation Model for Gauging Brand Sentiment in User Reviews

25 January 2021
Runcong Zhao
Lin Gui
Gabriele Pergola
Yulan He
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Abstract

In this paper, we propose the Brand-Topic Model (BTM) which aims to detect brand-associated polarity-bearing topics from product reviews. Different from existing models for sentiment-topic extraction which assume topics are grouped under discrete sentiment categories such as `positive', `negative' and `neural', BTM is able to automatically infer real-valued brand-associated sentiment scores and generate fine-grained sentiment-topics in which we can observe continuous changes of words under a certain topic (e.g., `shaver' or `cream') while its associated sentiment gradually varies from negative to positive. BTM is built on the Poisson factorisation model with the incorporation of adversarial learning. It has been evaluated on a dataset constructed from Amazon reviews. Experimental results show that BTM outperforms a number of competitive baselines in brand ranking, achieving a better balance of topic coherence and uniqueness, and extracting better-separated polarity-bearing topics.

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