Recent advancement of large-scale pretrained models such as BERT, GPT-3, CLIP, and Gopher, has shown astonishing achievements across various task domains. Unlike vision recognition and language models, studies on general-purpose user representation at scale still remain underexplored. Here we explore the possibility of general-purpose user representation learning by training a universal user encoder at large scales. We demonstrate that the scaling law is present in user representation learning areas, where the training error scales as a power-law with the amount of computation. Our Contrastive Learning User Encoder (CLUE), optimizes task-agnostic objectives, and the resulting user embeddings stretch our expectation of what is possible to do in various downstream tasks. CLUE also shows great transferability to other domains and companies, as performances on an online experiment shows significant improvements in Click-Through-Rate (CTR). Furthermore, we also investigate how the model performance is influenced by the scale factors, such as training data size, model capacity, sequence length, and batch size. Finally, we discuss the broader impacts of CLUE in general.
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