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FORCE: A Framework of Rule-Based Conversational Recommender System

18 March 2022
Jun Quan
Zengzi Wei
Q. Gan
Jingqi Yao
Jingyi Lu
Yuchen Dong
Yiming Liu
Yingying Zeng
Chaoyu Zhang
Yongzhi Li
Huang Hu
Yi He
Yang Yang
Daxin Jiang
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Abstract

The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale human-annotated datasets. Such methods are not able to deal with the cold-start scenarios in industrial products. To alleviate the problem, we propose FORCE, a Framework Of Rule-based Conversational Recommender system that helps developers to quickly build CRS bots by simple configuration. We conduct experiments on two datasets in different languages and domains to verify its effectiveness and usability.

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