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Technical Understanding from IML Hands-on Experience: A Study through a Public Event for Science Museum Visitors

Interacting with computers (IWC), 2023
Abstract

While AI technology is becoming increasingly prevalent in our daily lives, the comprehension of machine learning (ML) among non-experts remains limited. Interactive machine learning (IML) has the potential to serve as a tool for end users, but many existing IML systems are designed for users with a certain level of expertise. Consequently, it remains unclear whether IML experiences can enhance the comprehension of ordinary users. In this study, we conducted a public event using an IML system to assess whether participants could gain technical comprehension through hands-on IML experiences. We implemented an interactive sound classification system featuring visualization of internal feature representation and invited visitors at a science museum to freely interact with it. By analyzing user behavior and questionnaire responses, we discuss the potential and limitations of IML systems as a tool for promoting technical comprehension among non-experts.

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