Text embeddings enable various applications, but their performance deteriorates on longer texts. In this paper, we find that the performance degradation is due to a phenomenon called Length Collapse, where longer text embeddings collapse into a narrow space. This collapse results in a distributional inconsistency between embeddings of different text lengths, ultimately hurting the performance of downstream tasks. Theoretically, by considering the self-attention mechanism inherently functions as a low-pass filter, we prove that long sequences increase the attenuation rate of the low-pass filter effect of the self-attention mechanism. With layers going deeper, excessive low-pass filtering causes the token signals to retain only their Direct-Current (DC) component, which means the input token feature maps will collapse into a narrow space, especially in long texts. Based on the above analysis, we propose to mitigate the undesirable length collapse limitation by introducing a temperature in softmax(), which achieves a higher low-filter attenuation rate. The tuning-free method, called TempScale, can be plugged into multiple transformer-based embedding models. Empirically, we demonstrate that TempScale can improve existing embedding models, especially on long text inputs, bringing up to 0.53% performance gains on 40 datasets from Massive Text Embedding Benchmark (MTEB) and 0.82% performance gains on 4 datasets from LongEmbed, which specifically focuses on long context retrieval.
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