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Leveraging GPT-4o Efficiency for Detecting Rework Anomaly in Business Processes

10 February 2025
Mohammad Derakhshan
Paolo Ceravolo
Fatemeh Mohammadi
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Abstract

This paper investigates the effectiveness of GPT-4o-2024-08-06, one of the Large Language Models (LLM) from OpenAI, in detecting business process anomalies, with a focus on rework anomalies. In our study, we developed a GPT-4o-based tool capable of transforming event logs into a structured format and identifying reworked activities within business event logs. The analysis was performed on a synthetic dataset designed to contain rework anomalies but free of loops. To evaluate the anomaly detection capabilities of GPT 4o-2024-08-06, we used three prompting techniques: zero-shot, one-shot, and few-shot. These techniques were tested on different anomaly distributions, namely normal, uniform, and exponential, to identify the most effective approach for each case. The results demonstrate the strong performance of GPT-4o-2024-08-06. On our dataset, the model achieved 96.14% accuracy with one-shot prompting for the normal distribution, 97.94% accuracy with few-shot prompting for the uniform distribution, and 74.21% accuracy with few-shot prompting for the exponential distribution. These results highlight the model's potential as a reliable tool for detecting rework anomalies in event logs and how anomaly distribution and prompting strategy influence the model's performance.

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@article{derakhshan2025_2502.06918,
  title={ Leveraging GPT-4o Efficiency for Detecting Rework Anomaly in Business Processes },
  author={ Mohammad Derakhshan and Paolo Ceravolo and Fatemeh Mohammadi },
  journal={arXiv preprint arXiv:2502.06918},
  year={ 2025 }
}
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