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"Impressively Scary:" Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications

5 March 2025
Jack West
Bengisu Cagiltay
Shirley Zhang
Jingjie Li
Kassem Fawaz
Suman Banerjee
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Abstract

Machine learning models deployed locally on social media applications are used for features, such as face filters which read faces in-real time, and they expose sensitive attributes to the apps. However, the deployment of machine learning models, e.g., when, where, and how they are used, in social media applications is opaque to users. We aim to address this inconsistency and investigate how social media user perceptions and behaviors change once exposed to these models. We conducted user studies (N=21) and found that participants were unaware to both what the models output and when the models were used in Instagram and TikTok, two major social media platforms. In response to being exposed to the models' functionality, we observed long term behavior changes in 8 participants. Our analysis uncovers the challenges and opportunities in providing transparency for machine learning models that interact with local user data.

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@article{west2025_2503.03927,
  title={ "Impressively Scary:" Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications },
  author={ Jack West and Bengisu Cagiltay and Shirley Zhang and Jingjie Li and Kassem Fawaz and Suman Banerjee },
  journal={arXiv preprint arXiv:2503.03927},
  year={ 2025 }
}
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