Emotion Recognition in Conversation: Research Challenges, Datasets, and Recent Advances

IEEE Access (IEEE Access), 2019

8 May 2019

Papers citing "Emotion Recognition in Conversation: Research Challenges, Datasets, and Recent Advances"

50 / 120 papers shown

Title
A Customer Journey in the Land of Oz: Leveraging the Wizard of Oz Technique to Model Emotions in Customer Service Interactions Sofie Labat Thomas Demeester Véronique Hoste 52 0 0 26 Nov 2025
Emotion Recognition in Multi-Speaker Conversations through Speaker Identification, Knowledge Distillation, and Hierarchical Fusion Xiao Li Kotaro Funakoshi Manabu Okumura 72 0 0 05 Nov 2025
ERFC: Happy Customers with Emotion Recognition and Forecasting in Conversation in Call Centers Aditi Debsharma B. Jagyasi Surajit Sen Priyanka Pandey Devicharith Dovari Yuvaraj V.C Rosalin Parida Gopali Contractor 61 0 0 17 Sep 2025
Speech Emotion Recognition via Entropy-Aware Score Selection ChenYi Chua JunKai Wong Chengxin Chen Xiaoxiao Miao 92 0 0 28 Aug 2025
Emotionally-Aware Agents for Dispute Resolution Sushrita Rakshit James Hale Kushal Chawla Jeanne M. Brett Jonathan Gratch 84 0 0 28 Aug 2025
A Survey of Affective Recommender Systems: Modeling Attitudes, Emotions, and Moods for Personalization Tonmoy Hasan Razvan Bunescu AI4TS 92 1 0 27 Aug 2025
LPGNet: A Lightweight Network with Parallel Attention and Gated Fusion for Multimodal Emotion Recognition Zhining He Yang Xiao 83 0 0 12 Aug 2025
Can Large Language Models Generate Effective Datasets for Emotion Recognition in Conversations?Procedia Computer Science (PCS), 2025 Burak Can Kaplan Hugo C. C. Carneiro Stefan Wermter 67 1 0 07 Aug 2025
Grounding Emotion Recognition with Visual Prototypes: VEGA -- Revisiting CLIP in MERC Guanyu Hu D. Kollias Xinyu Yang 120 2 0 06 Aug 2025
Unimodal-driven Distillation in Multimodal Emotion Recognition with Dynamic Fusion Jiagen Li Rui Yu Huihao Huang HuaiCheng Yan 278 1 0 31 Mar 2025
Hybrid Emotion Recognition: Enhancing Customer Interactions Through Acoustic and Textual Analysis Sahan Hewage Wewelwala T.G.D.K. Sumanathilaka 78 0 0 27 Mar 2025
GatedxLSTM: A Multimodal Affective Computing Approach for Emotion Recognition in Conversations Yupei Li Qiyang Sun Sunil Munthumoduku Krishna Murthy Emran Alturki Björn Schuller 291 7 0 26 Mar 2025
CALLM: Understanding Cancer Survivors' Emotions and Intervention Opportunities via Mobile Diaries and Context-Aware Language Models Zhiyuan Wang Katharine E. Daniel Laura E. Barnes Philip I. Chow 158 0 0 12 Mar 2025
Qieemo: Speech Is All You Need in the Emotion Recognition in Conversations Jinming Chen Jingyi Fang Yuanzhong Zheng Yaoxuan Wang Haojun Fei 256 1 0 05 Mar 2025
Zero-shot Emotion Annotation in Facial Images Using Large Multimodal Models: Benchmarking and Prospects for Multi-Class, Multi-Frame Approaches He Zhang Xinyi Fu CVBM 241 2 0 18 Feb 2025
Akan Cinematic Emotions (ACE): A Multimodal Multi-party Dataset for Emotion Recognition in Movie DialoguesAnnual Meeting of the Association for Computational Linguistics (ACL), 2025 David Sasu Zehui Wu Ziwei Gong Run Chen Pengyuan Shi Lin Ai Julia Hirschberg Natalie Schluter 499 3 0 16 Feb 2025
LLM supervised Pre-training for Multimodal Emotion Recognition in ConversationsIEEE International Conference on Acoustics, Speech, and Signal Processing (ICASSP), 2025 Soumya Dutta Sriram Ganapathy 260 14 0 20 Jan 2025
AIMA at SemEval-2024 Task 10: History-Based Emotion Recognition in Hindi-English Code-Mixed ConversationsInternational Workshop on Semantic Evaluation (SemEval), 2025 Mohammad Mahdi Abootorabi Nona Ghazizadeh Seyed Arshan Dalili Alireza Ghahramani Kure Mahshid Dehghani Ehsaneddin Asgari 347 3 0 19 Jan 2025
Spatio-Temporal Fuzzy-oriented Multi-Modal Meta-Learning for Fine-grained Emotion Recognition Wenwen Qiang Yuxuan Yang Jingyao Wang Changwen Zheng 462 0 0 18 Dec 2024
HyperSMOTE: A Hypergraph-based Oversampling Approach for Imbalanced Node ClassificationsIEEE International Conference on Acoustics, Speech, and Signal Processing (ICASSP), 2024 Ziming Zhao Tiehua Zhang Zijian Yi Zhishu Shen 222 0 0 09 Sep 2024
Towards Social AI: A Survey on Understanding Social Interactions Sangmin Lee Minzhi Li Bolin Lai Wenqi Jia Fiona Ryan ... Ozgur Kara Bikram Boote Weiyan Shi Diyi Yang James M. Rehg 330 12 0 05 Sep 2024
Tracking Emotional Dynamics in Chat Conversations: A Hybrid Approach using DistilBERT and Emoji Sentiment Analysis Ayan Igali Abdulkhak Abdrakhman Yerdaut Torekhan Pakizar Shamoi 132 3 0 03 Aug 2024
Stephanie: Step-by-Step Dialogues for Mimicking Human Interactions in Social Conversations Hao Yang Hongyuan Lu Xinhua Zeng Yang Liu Xiang Zhang Haoran Yang Yumeng Zhang Shan Huang Yiran Wei Wai Lam 210 4 0 04 Jul 2024
ConText at WASSA 2024 Empathy and Personality Shared Task: History-Dependent Embedding Utterance Representations for Empathy and Emotion Prediction in Conversations Patrícia Pereira Helena Moniz Joao Paulo Carvalho 228 3 0 04 Jul 2024
Emotion Identification for French in Written Texts: Considering their Modes of Expression as a Step Towards Text Complexity Analysis A. Étienne Delphine Battistelli Gwénolé Lecorvé 159 1 0 23 May 2024
SemEval-2024 Task 3: Multimodal Emotion Cause Analysis in ConversationsInternational Workshop on Semantic Evaluation (SemEval), 2024 Fanfan Wang Heqing Ma Jianfei Yu Rui Xia Erik Cambria 356 34 0 19 May 2024
Empathy Through Multimodality in Conversational Interfaces Mahyar Abbasian Iman Azimi Mohammad Feli Amir M. Rahmani Ramesh C. Jain 170 7 0 08 May 2024
Personality-affected Emotion Generation in Dialog Systems Zhiyuan Wen Jiannong Cao Jiaxing Shen Ruosong Yang Shuaiqi Liu Maosong Sun 196 5 0 03 Apr 2024
Exploring the Efficacy of Large Language Models in Summarizing Mental Health Counseling Sessions: A Benchmark Study Prottay Kumar Adhikary Aseem Srivastava Shivani Kumar Salam Michael Singh Puneet Manuja Jini K. Gopinath Vijay Krishnan Swati Kedia K. Deb Tanmoy Chakraborty AI4MH 282 20 0 29 Feb 2024
Social Orientation: A New Feature for Dialogue Analysis Todd Morrill Zhaoyuan Deng Yanda Chen Amith Ananthram Colin Wayne Leach Kathleen McKeown 241 4 0 26 Feb 2024
CauESC: A Causal Aware Model for Emotional Support Conversation Wei Chen Hengxu Lin Qun Zhang Xiaojin Zhang Xiang Bai Xuanjing Huang Zhongyu Wei 254 3 0 31 Jan 2024
Self context-aware emotion perception on human-robot interaction Zihan Lin Francisco Cruz Eduardo Benitez Sandoval 131 5 0 18 Jan 2024
TelME: Teacher-leading Multimodal Fusion Network for Emotion Recognition in ConversationNorth American Chapter of the Association for Computational Linguistics (NAACL), 2024 Taeyang Yun Hyunkuk Lim Jeong-Hoon Lee Min Song 209 26 0 16 Jan 2024
A Survey of Personality, Persona, and Profile in Conversational Agents and Chatbots Richard Sutcliffe 373 6 0 31 Dec 2023
Predicting Evoked Emotions in Conversations Enas Altarawneh Ameeta Agrawal Michael R. M. Jenkin Manos Papagelis 72 2 0 31 Dec 2023
NAC-TCN: Temporal Convolutional Networks with Causal Dilated Neighborhood Attention for Emotion UnderstandingInternational Conference on Video and Image Processing (ICVIP), 2023 Alexander Mehta William Yang ViT 288 3 0 12 Dec 2023
LineConGraphs: Line Conversation Graphs for Effective Emotion Recognition using Graph Neural NetworksIEEE Transactions on Affective Computing (TAC), 2023 Gokul S Krishnan Sarala Padi Craig S. Greenberg Balaraman Ravindran Dinesh Manoch Ram D.Sriram 204 3 0 04 Dec 2023
Dialogue Quality and Emotion Annotations for Customer Support ConversationsIEEE Games Entertainment Media Conference (IEEE GEM), 2023 John Mendoncca Patrícia Pereira Miguel Menezes Vera Cabarrão Ana C. Farinha Helena Moniz Joao Paulo Carvalho A. Lavie Isabel Trancoso 161 4 0 23 Nov 2023
Joyful: Joint Modality Fusion and Graph Contrastive Learning for Multimodal Emotion Recognition Dongyuan Li Yusong Wang Kotaro Funakoshi Manabu Okumura 177 37 0 18 Nov 2023
Conversation Understanding using Relational Temporal Graph Neural Networks with Auxiliary Cross-Modality Interaction Cam-Van Thi Nguyen Anh-Tuan Mai The-Son Le Hai-Dang Kieu Duc-Trong Le 318 42 0 08 Nov 2023
From Multilingual Complexity to Emotional Clarity: Leveraging Commonsense to Unveil Emotions in Code-Mixed Dialogues Shivani Kumar S. Ramaneswaran Md. Shad Akhtar Tanmoy Chakraborty 215 23 0 19 Oct 2023
Bias in Emotion Recognition with ChatGPT Naoki Wake Atsushi Kanehira Kazuhiro Sasabuchi Jun Takamatsu Katsushi Ikeuchi AI4MH 233 16 0 18 Oct 2023
EmoTwiCS: A Corpus for Modelling Emotion Trajectories in Dutch Customer Service Dialogues on TwitterLanguage Resources and Evaluation (LRE), 2023 Sofie Labat Thomas Demeester Véronique Hoste 254 10 0 10 Oct 2023
Fuzzy Fingerprinting Transformer Language-Models for Emotion Recognition in ConversationsIEEE International Conference on Fuzzy Systems (FUZZ-IEEE), 2023 Patrícia Pereira Rui Ribeiro Helena Moniz Luísa Coheur Joao Paulo Carvalho 201 7 0 08 Sep 2023
Leveraging Label Information for Multimodal Emotion RecognitionInterspeech (Interspeech), 2023 Pei-Hsin Wang Sunlu Zeng Junqing Chen Lu Fan Meng Chen Youzheng Wu Xiaodong He 217 6 0 05 Sep 2023
$Emotion Embeddings $\unicode{x2014}$ Learning Stable and Homogeneous Abstractions from Heterogeneous Affective Datasets$ Emotion Embeddings $\unicode{x2014}$ Learning Stable and Homogeneous Abstractions from Heterogeneous Affective Datasets Sven Buechel U. Hahn 165 1 0 15 Aug 2023
A Bipartite Graph is All We Need for Enhancing Emotional Reasoning with Commonsense KnowledgeInternational Conference on Information and Knowledge Management (CIKM), 2023 Kailai Yang Tianlin Zhang Shaoxiong Ji Sophia Ananiadou 216 6 0 09 Aug 2023
"We care": Improving Code Mixed Speech Emotion Recognition in Customer-Care Conversations N. Abhishek P. Bhattacharyya 99 2 0 06 Aug 2023
FATRER: Full-Attention Topic Regularizer for Accurate and Robust Conversational Emotion RecognitionEuropean Conference on Artificial Intelligence (ECAI), 2023 Yuzhao Mao Di Lu Xiaojie Wang Yang Zhang 193 3 0 23 Jul 2023
Emotion Flip Reasoning in Multiparty ConversationsIEEE Transactions on Artificial Intelligence (IEEE TAI), 2023 Shivani Kumar Shubham Dudeja Md. Shad Akhtar Tanmoy Chakraborty 171 15 0 24 Jun 2023