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2006.01921
Cited By
Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems
International Conference on Information and Knowledge Management (CIKM), 2019
2 June 2020
J. Choi
Ali Ahmadvand
Eugene Agichtein
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Papers citing
"Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems"
14 / 14 papers shown
Minority-Aware Satisfaction Estimation in Dialogue Systems via Preference-Adaptive Reinforcement Learning
Yahui Fu
Zi Haur Pang
Tatsuya Kawahara
151
0
0
07 Nov 2025
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue
North American Chapter of the Association for Computational Linguistics (NAACL), 2025
Sangyeop Kim
S. Park
Jaewon Jung
Jinseok Kim
Sungzoon Cho
318
3
0
06 Mar 2025
Rethinking the Evaluation of Dialogue Systems: Effects of User Feedback on Crowdworkers and LLMs
Clemencia Siro
Mohammad Aliannejadi
Maarten de Rijke
187
6
0
19 Apr 2024
TWIZ-v2: The Wizard of Multimodal Conversational-Stimulus
Rafael Ferreira
Diogo Tavares
Diogo Glória-Silva
Rodrigo Valerio
João Bordalo
Ines Simoes
Vasco Ramos
David Semedo
João Magalhães
279
4
0
03 Oct 2023
Rating Prediction in Conversational Task Assistants with Behavioral and Conversational-Flow Features
Annual International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR), 2023
Rafael Ferreira
David Semedo
João Magalhães
213
2
0
20 Sep 2023
Schema-Guided User Satisfaction Modeling for Task-Oriented Dialogues
Annual Meeting of the Association for Computational Linguistics (ACL), 2023
Yue Feng
Yunlong Jiao
Animesh Prasad
Nikolaos Aletras
Emine Yilmaz
G. Kazai
211
8
0
26 May 2023
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process
Annual Meeting of the Association for Computational Linguistics (ACL), 2023
Fanghua Ye
Zhiyuan Hu
Emine Yilmaz
275
12
0
21 May 2023
User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems
The Web Conference (WWW), 2022
Yang Deng
Wenxuan Zhang
W. Lam
Hong Cheng
Helen M. Meng
287
33
0
07 Feb 2022
What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts
James D. Finch
Sarah E. Finch
Jinho Choi
240
2
0
31 Oct 2021
HERALD: An Annotation Efficient Method to Detect User Disengagement in Social Conversations
Annual Meeting of the Association for Computational Linguistics (ACL), 2021
Weixin Liang
Kai-Hui Liang
Zhou Yu
230
18
0
01 Jun 2021
Meta-evaluation of Conversational Search Evaluation Metrics
Zeyang Liu
K. Zhou
Max L. Wilson
ELM
211
26
0
27 Apr 2021
Quantifying the Effects of Prosody Modulation on User Engagement and Satisfaction in Conversational Systems
Conference on Human Information Interaction and Retrieval (CHIIR), 2020
J. Choi
Eugene Agichtein
182
5
0
02 Jun 2020
User Intent Inference for Web Search and Conversational Agents
Web Search and Data Mining (WSDM), 2020
Ali Ahmadvand
165
4
0
28 May 2020
Would you Like to Talk about Sports Now? Towards Contextual Topic Suggestion for Open-Domain Conversational Agents
Conference on Human Information Interaction and Retrieval (CHIIR), 2020
Ali Ahmadvand
Harshita Sahijwani
Eugene Agichtein
LLMAG
178
5
0
28 May 2020
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