Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems

2 June 2020

Papers citing "Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems"

7 / 7 papers shown

Title
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue Sangyeop Kim S. Park Jaewon Jung Jinseok Kim Sungzoon Cho 55 0 0 06 Mar 2025
TWIZ-v2: The Wizard of Multimodal Conversational-Stimulus Rafael Ferreira Diogo Tavares Diogo Glória-Silva Rodrigo Valerio João Bordalo Ines Simoes Vasco Ramos David Semedo João Magalhães 24 4 0 03 Oct 2023
Schema-Guided User Satisfaction Modeling for Task-Oriented Dialogues Yue Feng Yunlong Jiao Animesh Prasad Nikolaos Aletras Emine Yilmaz G. Kazai 30 5 0 26 May 2023
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process Fanghua Ye Zhiyuan Hu Emine Yilmaz 34 6 0 21 May 2023
What Went Wrong? Explaining Overall Dialogue Quality through Utterance-Level Impacts James D. Finch Sarah E. Finch Jinho Choi 22 1 0 31 Oct 2021
HERALD: An Annotation Efficient Method to Detect User Disengagement in Social Conversations Weixin Liang Kai-Hui Liang Zhou Yu 45 15 0 01 Jun 2021
Meta-evaluation of Conversational Search Evaluation Metrics Zeyang Liu K. Zhou Max L. Wilson ELM 32 17 0 27 Apr 2021