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Large-scale Hybrid Approach for Predicting User Satisfaction with
  Conversational Agents

Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents

29 May 2020
Dookun Park
Haonan Yuan
Dongmin Kim
Yinglei Zhang
Matsoukas Spyros
Young-Bum Kim
R. Sarikaya
Edward Guo
Yuan Ling
Kevin Quinn
P. Hung
Benjamin Yao
Sungjin Lee
    LLMAG
ArXiv (abs)PDFHTML

Papers citing "Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents"

5 / 5 papers shown
Leveraging Interesting Facts to Enhance User Engagement with
  Conversational Interfaces
Leveraging Interesting Facts to Enhance User Engagement with Conversational InterfacesNorth American Chapter of the Association for Computational Linguistics (NAACL), 2024
Nikhita Vedula
Giuseppe Castellucci
Eugene Agichtein
Oleg Rokhlenko
S. Malmasi
194
0
0
09 Apr 2024
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process
Modeling User Satisfaction Dynamics in Dialogue via Hawkes ProcessAnnual Meeting of the Association for Computational Linguistics (ACL), 2023
Fanghua Ye
Zhiyuan Hu
Emine Yilmaz
303
12
0
21 May 2023
Scalable and Robust Self-Learning for Skill Routing in Large-Scale
  Conversational AI Systems
Scalable and Robust Self-Learning for Skill Routing in Large-Scale Conversational AI SystemsNorth American Chapter of the Association for Computational Linguistics (NAACL), 2022
Mohammad Kachuee
Jinseok Nam
Sarthak Ahuja
J. Won
Sungjin Lee
297
5
0
14 Apr 2022
Deciding Whether to Ask Clarifying Questions in Large-Scale Spoken
  Language Understanding
Deciding Whether to Ask Clarifying Questions in Large-Scale Spoken Language UnderstandingAutomatic Speech Recognition & Understanding (ASRU), 2021
Joo-Kyung Kim
Guoyin Wang
Sungjin Lee
Young-Bum Kim
266
11
0
25 Sep 2021
Self-Supervised Contrastive Learning for Efficient User Satisfaction
  Prediction in Conversational Agents
Self-Supervised Contrastive Learning for Efficient User Satisfaction Prediction in Conversational Agents
Mohammad Kachuee
Hao Yuan
Young-Bum Kim
Sungjin Lee
316
28
0
21 Oct 2020
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