Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations

6 October 2020

Papers citing "Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations"

4 / 4 papers shown

Title
Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs A. Komma Nagesh Panyam Chandrasekarasastry Timothy Leffel Anuj Kumar Goyal A. Metallinou Spyros Matsoukas Aram Galstyan 25 3 0 06 Jun 2023
Schema-Guided User Satisfaction Modeling for Task-Oriented Dialogues Yue Feng Yunlong Jiao Animesh Prasad Nikolaos Aletras Emine Yilmaz G. Kazai 22 5 0 26 May 2023
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process Fanghua Ye Zhiyuan Hu Emine Yilmaz 21 6 0 21 May 2023
Actionable Conversational Quality Indicators for Improving Task-Oriented Dialog Systems Michael Higgins Dominic Widdows Chris Brew Gwen Christian Andrew Maurer ... Akshay Hazare George Bonev Beth Ann Hockey Kristen Howell Joe Bradley 14 0 0 22 Sep 2021