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Analyzing HPC Support Tickets: Experience and Recommendations

Analyzing HPC Support Tickets: Experience and Recommendations

9 October 2020
Alexandra DeLucia
Elisabeth Moore
ArXiv (abs)PDFHTML

Papers citing "Analyzing HPC Support Tickets: Experience and Recommendations"

3 / 3 papers shown
TaDaa: real time Ticket Assignment Deep learning Auto Advisor for
  customer support, help desk, and issue ticketing systems
TaDaa: real time Ticket Assignment Deep learning Auto Advisor for customer support, help desk, and issue ticketing systems
Leon Feng
J. Senapati
Bill Liu
211
12
0
18 Jul 2022
Augmenting Customer Support with an NLP-based Receptionist
Augmenting Customer Support with an NLP-based Receptionist
A. Barbosa
Alan Godoy
137
3
0
03 Dec 2021
A Semi-supervised Multi-task Learning Approach to Classify Customer
  Contact Intents
A Semi-supervised Multi-task Learning Approach to Classify Customer Contact Intents
Li Dong
Matthew C. Spencer
Amir Biagi
183
3
0
10 Jun 2021
1
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