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Classifying the Unstructured IT Service Desk Tickets Using Ensemble of
  Classifiers

Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers

30 March 2021
R. C.
Paramesh S.P
Shreedhara K.S
ArXiv (abs)PDFHTMLGithub

Papers citing "Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers"

2 / 2 papers shown
AI-based Classification of Customer Support Tickets: State of the Art
  and Implementation with AutoML
AI-based Classification of Customer Support Tickets: State of the Art and Implementation with AutoML
Mario Truss
Stephan Boehm
249
6
0
03 Jun 2024
Ticket-BERT: Labeling Incident Management Tickets with Language Models
Ticket-BERT: Labeling Incident Management Tickets with Language Models
Zhexiong Liu
Cris Benge
Siduo Jiang
VLM
223
10
0
30 Jun 2023
1
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