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Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers
30 March 2021
R. C.
Paramesh S.P
Shreedhara K.S
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Papers citing
"Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers"
2 / 2 papers shown
AI-based Classification of Customer Support Tickets: State of the Art and Implementation with AutoML
Mario Truss
Stephan Boehm
249
6
0
03 Jun 2024
Ticket-BERT: Labeling Incident Management Tickets with Language Models
Zhexiong Liu
Cris Benge
Siduo Jiang
VLM
223
10
0
30 Jun 2023
1
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