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2112.03210
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Contextual Bandit Applications in Customer Support Bot
6 December 2021
Sandra Sajeev
Jade Huang
Nikos Karampatziakis
Matthew Hall
Sebastian Kochman
Weizhu Chen
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Papers citing
"Contextual Bandit Applications in Customer Support Bot"
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Title
A Nonparametric Contextual Bandit with Arm-level Eligibility Control for Customer Service Routing
Ruofeng Wen
Wenjun Zeng
Yi Liu
24
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0
08 Sep 2022
1
