Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process

Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process

21 May 2023

Zhiyuan Hu

Papers citing "Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process"

5 / 5 papers shown

Title
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue Sangyeop Kim S. Park Jaewon Jung Jinseok Kim Sungzoon Cho 45 0 0 06 Mar 2025
Towards Human-centered Proactive Conversational Agents Yang Deng Lizi Liao Zhonghua Zheng Grace Hui Yang Tat-Seng Chua LLMAG 34 25 0 19 Apr 2024
CAUSE: Counterfactual Assessment of User Satisfaction Estimation in Task-Oriented Dialogue Systems Amin Abolghasemi Z. Ren Arian Askari Mohammad Aliannejadi Maarten de Rijke Suzan Verberne 38 2 0 27 Mar 2024
Unlocking the Potential of User Feedback: Leveraging Large Language Model as User Simulator to Enhance Dialogue System Zhiyuan Hu Yue Feng A. Luu Bryan Hooi Aldo Lipani 14 32 0 16 Jun 2023
User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems Yang Deng Wenxuan Zhang W. Lam Hong Cheng Helen M. Meng 62 24 0 07 Feb 2022