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Why and When LLM-Based Assistants Can Go Wrong: Investigating the
  Effectiveness of Prompt-Based Interactions for Software Help-Seeking

Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking

12 February 2024
Anjali Khurana
Hariharan Subramonyam
Parmit K. Chilana
ArXiv (abs)PDFHTML

Papers citing "Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking"

12 / 12 papers shown
A Crowdsourced Study of ChatBot Influence in Value-Driven Decision Making Scenarios
A Crowdsourced Study of ChatBot Influence in Value-Driven Decision Making Scenarios
Anthony Wise
Xinyi Zhou
Martin Reimann
Anind Dey
Leilani Battle
80
0
0
19 Nov 2025
Prevalence of Security and Privacy Risk-Inducing Usage of AI-based Conversational Agents
Prevalence of Security and Privacy Risk-Inducing Usage of AI-based Conversational Agents
Kathrin Grosse
Nico Ebert
SILM
500
0
0
31 Oct 2025
LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants?
LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants?
Lu Sun
Shihan Fu
Bingsheng Yao
Yuxuan Lu
Wenbo Li
H. Gu
Jiri Gesi
Jing Huang
Chen Luo
Dakuo Wang
ELM
195
8
0
25 Sep 2025
Do It For Me vs. Do It With Me: Investigating User Perceptions of Different Paradigms of Automation in Copilots for Feature-Rich Software
Do It For Me vs. Do It With Me: Investigating User Perceptions of Different Paradigms of Automation in Copilots for Feature-Rich SoftwareInternational Conference on Human Factors in Computing Systems (CHI), 2025
Anjali Khurana
Xiaotian Su
April Yi Wang
Parmit K. Chilana
255
8
0
22 Apr 2025
Conversational User-AI Intervention: A Study on Prompt Rewriting for Improved LLM Response Generation
Conversational User-AI Intervention: A Study on Prompt Rewriting for Improved LLM Response Generation
Rupak Sarkar
Bahareh Sarrafzadeh
N. Chandrasekaran
Nagu Rangan
Philip Resnik
Longqi Yang
S. Jauhar
377
7
0
21 Mar 2025
ChatGPT and U(X): A Rapid Review on Measuring the User Experience
ChatGPT and U(X): A Rapid Review on Measuring the User Experience
Katie Seaborn
LM&MAELM
330
2
0
20 Mar 2025
VeriPlan: Integrating Formal Verification and LLMs into End-User Planning
VeriPlan: Integrating Formal Verification and LLMs into End-User PlanningInternational Conference on Human Factors in Computing Systems (CHI), 2025
Christine P. Lee
David J. Porfirio
Xinyu Jessica Wang
Kevin Zhao
Bilge Mutlu
566
26
0
25 Feb 2025
Navigating the Unknown: A Chat-Based Collaborative Interface for
  Personalized Exploratory Tasks
Navigating the Unknown: A Chat-Based Collaborative Interface for Personalized Exploratory TasksInternational Conference on Intelligent User Interfaces (IUI), 2024
Yingzhe Peng
Xiaoting Qin
Zhiyang Zhang
Jue Zhang
Qingwei Lin
Xu Yang
Dongmei Zhang
Saravan Rajmohan
Qi Zhang
183
11
0
31 Oct 2024
Unveiling Large Language Models Generated Texts: A Multi-Level
  Fine-Grained Detection Framework
Unveiling Large Language Models Generated Texts: A Multi-Level Fine-Grained Detection Framework
Zhen Tao
Zhiyu Li
Runyu Chen
Dinghao Xi
Wei Xu
DeLMO
260
4
0
18 Oct 2024
Conversational Agents as Catalysts for Critical Thinking: Challenging
  Design Fixation in Group Design
Conversational Agents as Catalysts for Critical Thinking: Challenging Design Fixation in Group Design
Soohwan Lee
Seoyeong Hwang
Kyungho Lee
195
9
0
17 Jun 2024
Navigating User Experience of ChatGPT-based Conversational Recommender
  Systems: The Effects of Prompt Guidance and Recommendation Domain
Navigating User Experience of ChatGPT-based Conversational Recommender Systems: The Effects of Prompt Guidance and Recommendation Domain
Yizhe Zhang
Yucheng Jin
Li Chen
Ting Yang
313
9
0
22 May 2024
Governance of Generative Artificial Intelligence for Companies
Governance of Generative Artificial Intelligence for Companies
Johannes Schneider
Pauline Kuss
Rene Abraham
Christian Meske
SILM
362
9
0
05 Feb 2024
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