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 AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic CoworkerInternational Conference on Human Factors in Computing Systems (CHI), 2024 |
 ExploreSelf: Fostering User-driven Exploration and Reflection on Personal Challenges with Adaptive Guidance by Large Language ModelsInternational Conference on Human Factors in Computing Systems (CHI), 2024 |
 The Typing Cure: Experiences with Large Language Model Chatbots for Mental Health SupportProceedings of the ACM on Human-Computer Interaction (PACMHCI), 2024 |