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2411.02408
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AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker
18 October 2024
V. D. Swain
Qiuyue "Joy" Zhong
Jash Rajesh Parekh
Yechan Jeon
Roy Zimmerman
Mary Czerwinski
J. Suh
Varun Mishra
Koustuv Saha
Javier Hernández
AI4MH
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"AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker"
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