Topic-Oriented Spoken Dialogue Summarization for Customer Service with
Saliency-Aware Topic Modeling

Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling

14 December 2020

Yicheng Zou

Changlong Sun

Xuanjing Huang

Xiaozhong Liu

Papers citing "Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling"

9 / 9 papers shown

Title
Boosting Summarization with Normalizing Flows and Aggressive Training Yu Yang Xiaotong Shen AI4CE TPM 17 0 0 01 Nov 2023
Learning towards Selective Data Augmentation for Dialogue Generation Xiuying Chen Mingzhe Li Jiayi Zhang Xiaoqiang Xia Chen Wei Jianwei Cui Xin Gao Xiangliang Zhang Rui Yan 30 7 0 17 Mar 2023
Enhancing Dialogue Summarization with Topic-Aware Global- and Local- Level Centrality Xinnian Liang Shuangzhi Wu Chenhao Cui Jiaqi Bai Chao Bian Zhoujun Li 19 13 0 29 Jan 2023
Taxonomy of Abstractive Dialogue Summarization: Scenarios, Approaches and Future Directions Qi Jia Yizhu Liu Siyu Ren Kenny Q. Zhu 24 6 0 18 Oct 2022
TODSum: Task-Oriented Dialogue Summarization with State Tracking Lulu Zhao Fujia Zheng Keqing He Weihao Zeng Yuejie Lei Huixing Jiang Wei Yu Wu Weiran Xu Jun Guo Fanyu Meng 34 23 0 25 Oct 2021
CSDS: A Fine-Grained Chinese Dataset for Customer Service Dialogue Summarization Haitao Lin Liqun Ma Junnan Zhu Lu Xiang Yu Zhou Jiajun Zhang Chengqing Zong 22 45 0 30 Aug 2021
A Survey on Dialogue Summarization: Recent Advances and New Frontiers Xiachong Feng Xiaocheng Feng Bing Qin 30 100 0 07 Jul 2021
Text Summarization with Pretrained Encoders Yang Liu Mirella Lapata MILM 256 1,431 0 22 Aug 2019
SummaRuNNer: A Recurrent Neural Network based Sequence Model for Extractive Summarization of Documents Ramesh Nallapati Feifei Zhai Bowen Zhou 207 1,254 0 14 Nov 2016