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Open-Domain Conversational Agents: Current Progress, Open Problems, and
  Future Directions
v1v2 (latest)

Open-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions

22 June 2020
Stephen Roller
Y-Lan Boureau
Jason Weston
Antoine Bordes
Emily Dinan
Angela Fan
David Gunning
Da Ju
Margaret Li
Spencer Poff
Pratik Ringshia
Kurt Shuster
Eric Michael Smith
Arthur Szlam
Jack Urbanek
Mary Williamson
    LLMAGAI4CE
ArXiv (abs)PDFHTML

Papers citing "Open-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions"

37 / 37 papers shown
Title
Speculative Model Risk in Healthcare AI: Using Storytelling to Surface Unintended Harms
Speculative Model Risk in Healthcare AI: Using Storytelling to Surface Unintended Harms
Xingmeng Zhao
Dan Schumacher
Veronica Rammouz
Anthony Rios
96
0
0
16 Oct 2025
Compute as Teacher: Turning Inference Compute Into Reference-Free Supervision
Compute as Teacher: Turning Inference Compute Into Reference-Free Supervision
Dulhan Jayalath
Shashwat Goel
Thomas Foster
Parag Jain
Suchin Gururangan
Cheng Zhang
Anirudh Goyal
Alan Schelten
OffRL
74
7
0
17 Sep 2025
Towards Automated Error Discovery: A Study in Conversational AI
Towards Automated Error Discovery: A Study in Conversational AI
Dominic Petrak
Thy Thy Tran
Iryna Gurevych
100
0
0
13 Sep 2025
ISCA: A Framework for Interview-Style Conversational Agents
ISCA: A Framework for Interview-Style Conversational Agents
Charles F Welch
Allison Lahnala
Vasudha Varadarajan
Lucie Flek
Amélie Reymond
J. Lomax Boyd
João Sedoc
80
1
0
20 Aug 2025
Min-p, Max Exaggeration: A Critical Analysis of Min-p Sampling in Language Models
Min-p, Max Exaggeration: A Critical Analysis of Min-p Sampling in Language Models
Rylan Schaeffer
Joshua Kazdan
Yegor Denisov-Blanch
235
0
0
16 Jun 2025
Correlating and Predicting Human Evaluations of Language Models from Natural Language Processing Benchmarks
Correlating and Predicting Human Evaluations of Language Models from Natural Language Processing Benchmarks
Rylan Schaeffer
Punit Singh Koura
Binh Tang
R. Subramanian
Aaditya K. Singh
...
Vedanuj Goswami
Sergey Edunov
Dieuwke Hupkes
Sanmi Koyejo
Sharan Narang
ALM
273
2
0
24 Feb 2025
Chitchat as Interference: Adding User Backstories to Task-Oriented
  Dialogues
Chitchat as Interference: Adding User Backstories to Task-Oriented Dialogues
Armand Stricker
P. Paroubek
295
6
0
23 Feb 2024
Enhancing Task-Oriented Dialogues with Chitchat: a Comparative Study
  Based on Lexical Diversity and Divergence
Enhancing Task-Oriented Dialogues with Chitchat: a Comparative Study Based on Lexical Diversity and DivergenceAutomatic Speech Recognition & Understanding (ASRU), 2023
Armand Stricker
P. Paroubek
245
1
0
23 Nov 2023
AART: AI-Assisted Red-Teaming with Diverse Data Generation for New
  LLM-powered Applications
AART: AI-Assisted Red-Teaming with Diverse Data Generation for New LLM-powered ApplicationsConference on Empirical Methods in Natural Language Processing (EMNLP), 2023
Bhaktipriya Radharapu
Kevin Robinson
Lora Aroyo
Preethi Lahoti
251
57
0
14 Nov 2023
Llama 2: Open Foundation and Fine-Tuned Chat Models
Llama 2: Open Foundation and Fine-Tuned Chat Models
Hugo Touvron
Louis Martin
Kevin R. Stone
Peter Albert
Amjad Almahairi
...
Sharan Narang
Aurelien Rodriguez
Robert Stojnic
Sergey Edunov
Thomas Scialom
AI4MHALM
5.1K
14,824
0
18 Jul 2023
DICES Dataset: Diversity in Conversational AI Evaluation for Safety
DICES Dataset: Diversity in Conversational AI Evaluation for SafetyNeural Information Processing Systems (NeurIPS), 2023
Lora Aroyo
Alex S. Taylor
Mark Díaz
Christopher Homan
Alicia Parrish
Greg Serapio-García
Vinodkumar Prabhakaran
Ding Wang
150
57
0
20 Jun 2023
Improving Open Language Models by Learning from Organic Interactions
Improving Open Language Models by Learning from Organic Interactions
Jing Xu
Da Ju
Joshua Lane
M. Komeili
Eric Michael Smith
...
Rashel Moritz
Sainbayar Sukhbaatar
Y-Lan Boureau
Jason Weston
Kurt Shuster
153
12
0
07 Jun 2023
Multi-Party Chat: Conversational Agents in Group Settings with Humans
  and Models
Multi-Party Chat: Conversational Agents in Group Settings with Humans and Models
Jimmy Wei
Kurt Shuster
Arthur Szlam
Jason Weston
Jack Urbanek
M. Komeili
LLMAG
129
51
0
26 Apr 2023
When Crowd Meets Persona: Creating a Large-Scale Open-Domain Persona
  Dialogue Corpus
When Crowd Meets Persona: Creating a Large-Scale Open-Domain Persona Dialogue Corpus
Won Ik Cho
Y. Lee
Seoyeon Bae
Jihwan Kim
S. Park
Moosung Kim
S. Hahn
N. Kim
230
5
0
01 Apr 2023
The Open-domain Paradox for Chatbots: Common Ground as the Basis for
  Human-like Dialogue
The Open-domain Paradox for Chatbots: Common Ground as the Basis for Human-like DialogueSIGDIAL Conferences (SIGDIAL), 2023
Gabriel Skantze
A. Seza Doğruöz
LRM
180
10
0
21 Mar 2023
History-Aware Hierarchical Transformer for Multi-session Open-domain
  Dialogue System
History-Aware Hierarchical Transformer for Multi-session Open-domain Dialogue SystemConference on Empirical Methods in Natural Language Processing (EMNLP), 2023
Tong Zhang
Yong Liu
Boyang Albert Li
Zhiwei Zeng
Pengwei Wang
Yuan You
Steven C. H. Hoi
Li-zhen Cui
147
17
0
02 Feb 2023
Controllable Factuality in Document-Grounded Dialog Systems Using a
  Noisy Channel Model
Controllable Factuality in Document-Grounded Dialog Systems Using a Noisy Channel ModelConference on Empirical Methods in Natural Language Processing (EMNLP), 2022
Nico Daheim
David Thulke
Christian Dugast
Hermann Ney
HILM
213
5
0
31 Oct 2022
BotsTalk: Machine-sourced Framework for Automatic Curation of
  Large-scale Multi-skill Dialogue Datasets
BotsTalk: Machine-sourced Framework for Automatic Curation of Large-scale Multi-skill Dialogue DatasetsConference on Empirical Methods in Natural Language Processing (EMNLP), 2022
Minju Kim
Chaehyeong Kim
Yongho Song
Seung-won Hwang
Jinyoung Yeo
202
18
0
23 Oct 2022
Learning from data in the mixed adversarial non-adversarial case:
  Finding the helpers and ignoring the trolls
Learning from data in the mixed adversarial non-adversarial case: Finding the helpers and ignoring the trolls
Da Ju
Jing Xu
Y-Lan Boureau
Jason Weston
AAML
166
19
0
05 Aug 2022
BlenderBot 3: a deployed conversational agent that continually learns to
  responsibly engage
BlenderBot 3: a deployed conversational agent that continually learns to responsibly engage
Kurt Shuster
Jing Xu
M. Komeili
Da Ju
Eric Michael Smith
...
Naman Goyal
Arthur Szlam
Y-Lan Boureau
Melanie Kambadur
Jason Weston
LM&RoKELM
380
266
0
05 Aug 2022
Neural Generation Meets Real People: Building a Social, Informative
  Open-Domain Dialogue Agent
Neural Generation Meets Real People: Building a Social, Informative Open-Domain Dialogue AgentSIGDIAL Conferences (SIGDIAL), 2022
Ethan A. Chi
Ashwin Paranjape
A. See
Caleb Chiam
Trenton Chang
...
Dilara Soylu
Jillian Tang
A. Narayan
Giovanni Campagna
Christopher D. Manning
179
7
0
25 Jul 2022
Multimodal Conversational AI: A Survey of Datasets and Approaches
Multimodal Conversational AI: A Survey of Datasets and Approaches
Anirudh S. Sundar
Larry Heck
146
32
0
13 May 2022
Survey of Hallucination in Natural Language Generation
Survey of Hallucination in Natural Language GenerationACM Computing Surveys (ACM CSUR), 2022
Ziwei Ji
Nayeon Lee
Rita Frieske
Tiezheng Yu
D. Su
...
Delong Chen
Wenliang Dai
Ho Shu Chan
Andrea Madotto
Pascale Fung
HILMLRM
630
3,286
0
08 Feb 2022
Human Evaluation of Conversations is an Open Problem: comparing the
  sensitivity of various methods for evaluating dialogue agents
Human Evaluation of Conversations is an Open Problem: comparing the sensitivity of various methods for evaluating dialogue agents
Eric Michael Smith
Orion Hsu
Rebecca Qian
Stephen Roller
Y-Lan Boureau
Jason Weston
171
77
0
12 Jan 2022
An Approach to Inference-Driven Dialogue Management within a Social
  Chatbot
An Approach to Inference-Driven Dialogue Management within a Social Chatbot
Sarah E. Finch
James D. Finch
Daniil Huryn
W. Hutsell
Xiaoyuan Huang
Han He
Jinho Choi
110
6
0
31 Oct 2021
Deep Transfer Learning & Beyond: Transformer Language Models in
  Information Systems Research
Deep Transfer Learning & Beyond: Transformer Language Models in Information Systems Research
Ross Gruetzemacher
D. Paradice
227
45
0
18 Oct 2021
SaFeRDialogues: Taking Feedback Gracefully after Conversational Safety
  Failures
SaFeRDialogues: Taking Feedback Gracefully after Conversational Safety Failures
Megan Ung
Jing Xu
Y-Lan Boureau
203
51
0
14 Oct 2021
Rome was built in 1776: A Case Study on Factual Correctness in
  Knowledge-Grounded Response Generation
Rome was built in 1776: A Case Study on Factual Correctness in Knowledge-Grounded Response Generation
Sashank Santhanam
Behnam Hedayatnia
Spandana Gella
Aishwarya Padmakumar
Seokhwan Kim
Yang Liu
Dilek Z. Hakkani-Tür
199
37
0
11 Oct 2021
Teach Me What to Say and I Will Learn What to Pick: Unsupervised
  Knowledge Selection Through Response Generation with Pretrained Generative
  Models
Teach Me What to Say and I Will Learn What to Pick: Unsupervised Knowledge Selection Through Response Generation with Pretrained Generative Models
Ehsan Lotfi
Maxime De Bruyn
Jeska Buhmann
Walter Daelemans
SSL
198
6
0
05 Oct 2021
Investigating Robustness of Dialog Models to Popular Figurative Language
  Constructs
Investigating Robustness of Dialog Models to Popular Figurative Language Constructs
Harsh Jhamtani
Varun Gangal
Eduard H. Hovy
Taylor Berg-Kirkpatrick
123
23
0
01 Oct 2021
Bilateral Personalized Dialogue Generation with Contrastive Learning
Bilateral Personalized Dialogue Generation with Contrastive LearningSoft Computing - A Fusion of Foundations, Methodologies and Applications (Soft Computing), 2021
Bin Li
Hanjun Deng
244
11
0
15 Jun 2021
Studying Catastrophic Forgetting in Neural Ranking Models
Studying Catastrophic Forgetting in Neural Ranking ModelsEuropean Conference on Information Retrieval (ECIR), 2021
Jesús Lovón-Melgarejo
Laure Soulier
K. Pinel-Sauvagnat
L. Tamine
CLL
174
16
0
18 Jan 2021
Local Knowledge Powered Conversational Agents
Local Knowledge Powered Conversational Agents
Sashank Santhanam
Ming-Yu Liu
Raul Puri
Mohammad Shoeybi
M. Patwary
Bryan Catanzaro
145
4
0
20 Oct 2020
Chatbot Interaction with Artificial Intelligence: Human Data
  Augmentation with T5 and Language Transformer Ensemble for Text
  Classification
Chatbot Interaction with Artificial Intelligence: Human Data Augmentation with T5 and Language Transformer Ensemble for Text Classification
Jordan J. Bird
Anikó Ekárt
Diego Resende Faria
152
65
0
12 Oct 2020
Controlling Style in Generated Dialogue
Controlling Style in Generated Dialogue
Eric Michael Smith
Diana Gonzalez-Rico
Emily Dinan
Y-Lan Boureau
AI4CE
211
54
0
22 Sep 2020
Robust Conversational AI with Grounded Text Generation
Robust Conversational AI with Grounded Text Generation
Jianfeng Gao
Baolin Peng
Chunyuan Li
Jinchao Li
Shahin Shayandeh
Lars Liden
H. Shum
158
22
0
07 Sep 2020
Recipes for building an open-domain chatbot
Recipes for building an open-domain chatbotConference of the European Chapter of the Association for Computational Linguistics (EACL), 2020
Stephen Roller
Emily Dinan
Naman Goyal
Da Ju
Mary Williamson
...
Myle Ott
Kurt Shuster
Eric Michael Smith
Y-Lan Boureau
Jason Weston
ALM
449
1,073
0
28 Apr 2020
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