 Graph-Enhanced Retrieval-Augmented Question Answering for E-Commerce Customer SupportInternational Journal of Complexity in Applied Science and Technology (IJCAST), 2025 |
 Negative Matters: Multi-Granularity Hard-Negative Synthesis and Anchor-Token-Aware Pooling for Enhanced Text EmbeddingsAnnual Meeting of the Association for Computational Linguistics (ACL), 2025 |
